FAQs

Here are answers to some of the most common questions about KTrak:

What is KTrak?

KTrak is a GPS tracking solution that allows individuals and businesses to track their assets, vehicles, or loved ones in real time. It offers global coverage, real-time location updates, customizable alerts, and emergency SOS functionality.

How does KTrak work?

KTrak uses GPS, WiFi, and Bluetooth technologies to provide accurate location data. Simply pair your KTrak device with the KTrak app, and you can start tracking in real time. The app allows you to monitor the device’s location, review location history, and set up geofencing alerts.

How do I set up my KTrak device?

After receiving your device:

  1. Power on the device.
  2. Download the KTrak app and create an account.
  3. Pair the device with the app using the unique device ID.
What’s the difference between KTrak Pro and KTrak Lite?
  • KTrak Pro offers real-time tracking, customizable alerts, and an emergency SOS button. It’s ideal for users who need frequent location updates.
  • KTrak Lite is a more budget-friendly option, designed for occasional tracking and emergencies. It offers basic tracking with less frequent updates and longer battery life.
How long does the battery last?
  • KTrak Pro: Up to 3 months on a single charge.
  • KTrak Lite: Up to 12 months on a single charge.
How can I use the SOS feature?

The SOS button is available on the KTrak Pro device. When pressed, an alert is immediately sent to your designated emergency contacts, along with the real-time location of the device.

Does KTrak work internationally?

Yes, KTrak works in over 190 countries, making it ideal for global tracking of assets, vehicles, or loved ones.

Can I set up geofencing?

Yes, the KTrak app allows you to create geofences—virtual boundaries around specific areas. You’ll receive alerts if the device enters or exits the designated areas.

How do I recharge my KTrak device?

You’ll receive a notification when the device needs to be recharged. Simply use the provided charging cable to recharge your KTrak Pro or Lite device.

How can I contact support?

You can reach our support team via email at [Insert Email] or by phone at [Insert Phone Number]. We also offer live chat support through the KTrak website.

 

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